Privacy Policy

Privacy Policy

Introduction

Welcome to https://bereavement-house-clearance-support.vibereports.co.uk (hereafter referred to as “Bereavement House Clearance Support,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our website, applications, online services, and products offered by Bereavement House Clearance Support. It is important to be aware that this policy does not extend to third-party platforms, websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices related to:

  1. Using Our Services: When you utilize our applications and services as an authorized user, we may collect and process your data.
  2. Visiting Our Websites: Any interaction with our websites linked to this Privacy Policy falls under its scope.
  3. Communication: This includes receiving communications from us via email, calls, texts (SMS), or other channels, for which you have provided consent.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your user account, such as username and password.
  • Payment Information: Data related to your payment methods, like credit card numbers or bank account details (encrypted and securely stored).
  • Financial Information: Your financial records may be collected for transaction processing and record-keeping.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, suggestions, and reviews you provide to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when you connect or engage with us through these channels.
  • Product Information: Details about the products you browse or purchase on our website.

We collect this data through multiple means: user input forms, account settings, interactions with our applications and websites, automated technologies (like cookies), and third-party providers who assist in data collection.

Cookies

We employ cookies to enhance your experience and provide tailored services. Cookies are small text files stored on your browser or device and serve various purposes:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Track website usage, analyze performance, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or upon request for deletion, we anonymize or securely delete the data.

Security Measures

Bereavement House Clearance Support implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: Secure encryption protocols are used for data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected such data in error, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and rectification
  • Erasure or right to be forgotten
  • Restriction of processing
  • Right to data portability
  • Objection to processing
  • Non-discrimination (in decision-making processes)

You can exercise these rights by contacting our privacy team at the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this website. We encourage you to review this page periodically for the latest information on our data protection practices.

Contact Information

For any questions regarding privacy, to request a copy of your personal data, or to unsubscribe from communications, please contact us: